Upholding Integrity & Accountability — YUCHENG INDUSTRY Strengthens Quality & Service Foundations on World Consumer Rights Day

The core significance of 315 has never been limited to exposure and accountability; rather, it lies in guiding enterprises to adhere to the bottom line, improve quality, and drive the continuous optimization of the consumption environment. As advocated by industry associations, quality and integrity are the cornerstones connecting enterprises with consumers and the foundation for optimizing the consumption environment and promoting social co-governance. Since its establishment, YUCHENG INDUSTRY has taken “honest management and supremacy of quality” as the core criterion for its development. It has deeply understood that the long-term development of an enterprise is inseparable from consumer trust, and the cornerstone of trust is precisely excellent product quality and transparent service commitments.

In response to various industry chaos exposed by the 2026 CCTV 315 Gala, YUCHENG INDUSTRY immediately organized all employees to conduct learning and self-inspection. In light of the issues exposed in the gala and combined with its own business areas, the company focused on investigating potential risks in all links such as production processes, product quality, promotion, and after-sales service, and firmly resolutely opposed irregular operations, false publicity, and quality hazards. In the production link, the company strictly abides by industry standards and relevant national laws and regulations, establishes a full-process quality control system, and implements strict inspections for each link from raw material procurement to product delivery to ensure that product quality meets standards. In the service link, the company improves the after-sales service mechanism, unblocks channels for consumer feedback, responds to consumer demands in a timely manner, takes the initiative to accept social supervision, and fully safeguards the legitimate rights and interests of consumers.

A relevant person in charge of YUCHENG INDUSTRY stated that 315 is not a one-time action, but a criterion adhered to by the enterprise on a regular basis. The industry chaos exposed by the 2026 CCTV 315 Gala has sounded an alarm for all enterprises, and YUCHENG INDUSTRY has further strengthened its development path of “establishing the enterprise with integrity and revitalizing the enterprise with quality”. In the future, the company will take this 315 as an opportunity to further strengthen its quality awareness and responsibility awareness, continuously optimize products and services, take the initiative to practice corporate social responsibility, not only ensure compliant operation itself, but also play a benchmarking role, driving more enterprises in the industry to jointly abide by the integrity bottom line and participate in the construction of a reassuring consumption environment.

The optimization of the consumption environment requires the coordinated efforts of the government, media and enterprises, and as market players, enterprises bear even greater responsibilities. YUCHENG INDUSTRY will always keep its original aspiration in mind, put consumers’ rights and interests first, practice its commitments with actions, win market trust with quality and service, contribute its strength to promoting the high-quality development of the industry and creating a safe and reassuring consumption environment, and let the supervisory power of 315 be transformed into the regular adherence of the enterprise 365 days a year.